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Terms of Service

Last updated: March 5, 2026  ·  Effective: March 5, 2026

Please read these Terms of Service carefully before using GlowIQ. By downloading, installing, or using the GlowIQ application, you agree to be bound by these Terms. If you do not agree, do not use the app.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Evgeniy Tsoy, the developer of GlowIQ ("Developer", "we", "us", or "our"), governing your use of the GlowIQ mobile application ("App") and the website at glowiq.evtsoy.com ("Website").

By accessing or using GlowIQ, you confirm that you are at least 13 years of age, have read and understood these Terms, and agree to be bound by them.

2. End User License Agreement (EULA)

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on any Apple-branded device that you own or control, solely for your personal, non-commercial purposes.

You may not:

  • Copy, modify, or distribute the App or any portion thereof
  • Reverse engineer, decompile, or disassemble the App
  • Remove or alter any proprietary notices or labels
  • Use the App for any unlawful purpose or in violation of these Terms
  • Use the App to develop a competing product or service
  • Transfer or sublicense your rights under this license to any third party

This license is granted by the Developer, not by Apple Inc. Apple has no obligation to provide maintenance or support services for the App.

3. App Store Terms

Your use of GlowIQ is also subject to the Apple App Store Terms of Service, available at apple.com. In the event of a conflict between these Terms and the App Store Terms, the App Store Terms shall govern with respect to App Store matters.

Apple Inc. is a third-party beneficiary of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary thereof.

4. User Accounts

You must create an account to use certain features of GlowIQ. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Ensuring your account information is accurate and up to date
  • Notifying us immediately of any unauthorized use of your account

You may not create an account on behalf of another person without their authorization. We reserve the right to terminate accounts that violate these Terms.

5. Subscriptions & In-App Purchases

Subscription Plans

GlowIQ offers the following subscription tiers:

  • Glow: $9.99/month or $79.99/year — 8 Pro skin scans/month, unlimited product scanner, unlimited AI chat, full routines, progress tracking
  • Glow Pro: $19.99/month or $149.99/year — 20 Pro skin scans/month, all Glow features plus export reports and detection map overlays

Scan Pack (Consumable)

3 Pro scan credits for $4.99 (one-time purchase, non-refundable consumable). Credits do not expire but are not transferable.

Auto-Renewal Disclosure

IMPORTANT — Auto-Renewal Notice: Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current subscription period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscription at any time in your App Store account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. No refund is provided for the unused portion of a subscription period.

Free Trials

Where offered, free trials are available for new subscribers only. If you do not cancel before the trial period ends, your payment method will be charged the applicable subscription price. Only one free trial per Apple ID.

Price Changes

We may change subscription prices with reasonable advance notice. Continued use of a subscription after a price change constitutes your acceptance of the new price.

Refunds

All purchases are processed by Apple through the App Store. Refund requests must be submitted to Apple directly at reportaproblem.apple.com. We do not have the ability to issue refunds directly.

Scan Credit Allocation

Monthly scan credits (8 for Glow, 20 for Glow Pro) are allocated at the beginning of each subscription month and expire at the end of that month. Unused credits do not roll over. Scan pack credits (consumable) do not expire.

6. The App — Free Tier Limits

The free tier of GlowIQ includes the following usage limits:

  • 1 free basic skin scan per day (resets at midnight)
  • 3 product scans per day (resets at midnight)
  • 3 AI chat messages (total)

These limits are subject to change. We reserve the right to modify free tier limits at any time with reasonable notice.

7. Health & Medical Disclaimer

GlowIQ is not a medical device and does not provide medical advice, diagnosis, or treatment. Skin analysis results are provided for informational and entertainment purposes only. Results are generated by AI and may not be accurate. Do not rely on GlowIQ results to make health or medical decisions. Always consult a qualified dermatologist or healthcare professional for skin conditions, medical concerns, or before starting any new skincare treatment.

The skin analysis features are powered by AI algorithms that analyze selfie photos. Factors including lighting, camera quality, and photo angle can affect results. Results may vary and are not guaranteed to be accurate.

8. User-Generated Content

GlowIQ allows you to upload photos (selfies for skin scanning, profile photos). By uploading content, you:

  • Represent that you own or have the right to share the content
  • Grant us a limited license to process and store the content to provide the service
  • Confirm the content does not violate any third party's rights

You retain ownership of your photos. We do not claim ownership of user-submitted content. See our Privacy Policy for how we handle your data.

9. Prohibited Uses

You agree not to use GlowIQ to:

  • Upload photos of other people without their explicit consent
  • Upload illegal, harmful, obscene, or offensive content
  • Attempt to circumvent usage limits or payment requirements through technical means
  • Use automated systems (bots, scrapers) to access the app
  • Interfere with or disrupt the app's infrastructure or servers
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the app in any way that violates applicable laws or regulations

10. Intellectual Property

The GlowIQ app, website, logo, and all related content (excluding user-generated content) are the property of Evgeniy Tsoy and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Third-Party Services

GlowIQ integrates with third-party services including Supabase, AILab Tools, OpenAI, and RevenueCat. Your use of these services is subject to their respective terms and policies. We are not responsible for the practices or content of third-party services.

12. Availability & Modifications

We reserve the right to modify, suspend, or discontinue GlowIQ (or any part thereof) at any time, with or without notice. We will not be liable to you for any modification, suspension, or discontinuation of the service.

We may update the App from time to time. Updates may be required to continue using the App. We recommend keeping the App updated to the latest version.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • GlowIQ is provided "AS IS" without warranties of any kind, express or implied
  • We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability to you for any claims arising from your use of GlowIQ shall not exceed the amount you paid us in the 12 months preceding the claim

Apple has no warranty obligation with respect to the App. Any warranty claims must be directed to us, not Apple.

14. Indemnification

You agree to indemnify and hold harmless Evgeniy Tsoy and any affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of GlowIQ, violation of these Terms, or infringement of any third-party rights.

15. Termination

We may terminate or suspend your access to GlowIQ at any time, without prior notice or liability, if you violate these Terms or engage in conduct we deem harmful to us, other users, or third parties.

You may terminate your account at any time by deleting your account within the app or contacting us. Upon termination, your right to use the App ceases immediately.

16. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the European Union and applicable national laws, without regard to conflict of law principles. Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction.

Apple has no responsibility for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claim relating to the App.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes within the app and by updating the "Last updated" date above. Continued use of GlowIQ after changes constitutes acceptance of the revised Terms.

18. Contact Information

For questions about these Terms or to report violations, contact:

GlowIQ — Evgeniy Tsoy

Email: glowiq@evtsoy.com

Website: glowiq.evtsoy.com

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